Frequently Asked Questions
Frequently Asked Questions
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The frequency of cleaning depends on several factors, including the size of your home or business, your cleaning preferences, and your budget. We offer flexible scheduling options, ranging from weekly and bi-weekly to monthly or one-time deep cleaning services, to accommodate your needs.
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No, you don't need to worry about providing cleaning supplies or equipment. Our professional cleaners come fully equipped with all the necessary supplies and tools to effectively clean your space. We use high-quality, eco-friendly products to ensure a thorough and safe cleaning experience.
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We strive to maintain consistency by assigning the same team of cleaners to your home or business whenever possible. This helps build trust and familiarity between our cleaners and our clients, ensuring a more personalized and efficient cleaning experience.
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We understand that life can be unpredictable, and sometimes schedules need to be adjusted. If you need to reschedule or cancel a cleaning appointment, simply contact our customer service team at least 24 hours in advance, and we'll be happy to accommodate your request.
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Yes, we are fully licensed, insured, and bonded for your peace of mind. Our insurance coverage protects both our clients and our employees in the event of any unforeseen accidents or damages that may occur during the cleaning process.
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It's entirely up to you! Many of our clients prefer to be present during the initial cleaning to provide instructions and ensure everything is to their liking. However, it's not necessary for you to be present for subsequent cleanings. Our professional cleaners are trained to follow specific instructions and can efficiently clean your home or business even if you're not there. Just let us know your preference, and we'll accommodate accordingly.